A very nice main-stream article on the problem of bad human factors in consumer products. In retrospect, I am often suprised how tolerant *I* am of bad design/usability.
If the cockpit of a Boeing 747 were as badly designed as some kitchen appliances, most of us would never make it to Denver alive. Imagine a jet pilot having to fumble around for the landing gear lever because it looks just like all the other controls.
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Thankfully, truly savvy designers are finally returning to basic ergonomic principles – simple, comprehensible and intuitive controls that can be distinguished by position, shape, color or touch. Now, if only Bosch would hire one of them.