Ergonomics for kids is a relatively recent area of research. This new paper addresses childhood ergonomics during computer usage.
A new study by human factors researchers in Australia suggests that students’ posture is affected by the height at which they view classroom learning materials. The researchers cited computer screen displays positioned at mid-level as causing less musculoskeletal strain than high- and book-level displays. Their findings were published in the February 2008 issue of Human Factors: The Journal of the Human Factors and Ergonomics Society.
The rapid increase in computer use by children over the past few years, say the authors, “has outpaced the development of knowledge about the ramifications for the health of children.” For example, data from the Australian Bureau of Statistics indicate that in 2006, 80% of children aged 5 to 14 years used a computer at home.
OLPC founder Nicholas Negroponte also told The Associated Press on Tuesday that an insistence upon using only free, open-source software had hampered the XO’s usability and scared away potential adopters.
The article doesn’t make it clear what about the usability of Sugar was problematic.
I’ve heard a great deal about trust and automation over the years, but this has to be my favorite new example of over-reliance on a system.
GPS routed bus under bridge, company says
“The driver of the bus carrying the Garfield High School girls softball team that hit a brick and concrete footbridge was using a GPS navigation system that routed the tall bus under the 9-foot bridge, the charter company’s president said Thursday.Steve Abegg, president of Journey Lines in Lynnwood, said the off-the-shelf navigation unit had settings for car, motorcycle, bus or truck. Although the unit was set for a bus, it chose a route through the Washington Park Arboretum that did not provide enough clearance for the nearly 12-foot-high vehicle, Abegg said. The driver told police he did not see the flashing lights or yellow sign posting the bridge height.
“We haven’t really had serious problems with anything, but here it’s presented a problem that we didn’t consider,” Abegg said of the GPS unit. “We just thought it would be a safe route because, why else would they have a selection for a bus?””
Indeed, why WOULD “they” have a selection for a bus? Here is an excerpt from the manual (Disclosure: I am assuming it’s the same model):
“Calculate Routes for – Lets you take full advantage of the routing information built in the City Navigator maps. Some roads have vehicle-based restrictions. For example, a street or gate may be accessible by emergency vehicles only, or a residential street may not allow commercial trucking traffic. By specifying which vehicle type you are driving, you can avoid being routed through an area that is prohibited for your type of vehicle. Likewise, the ******** III may give you access to roads or turns that wouldn’t be available to normal traffic. The following options are available:
Truck (large semi-tractor/trailer
Emergency (ambulance, fire department, police, etc.)
Delivery (delivery vehicles)
Bicycle (avoids routing through interstates and major highways)
If we can assume no automation can be 100% reliable, at what point to people put too much trust in the system? At what point do they ignore the system in favor of more difficult methods, such as a paper map?At what point is a system so misleading that it should not be offered at all? Sanchez (2006) addressed this question and related type and timing of error to amount of trust placed in the automation. Trust declined sharply (for a time) after an error, so we may assume the Seattle driver might have re-checked the route manually had other (less catastrophic) errors occurred in the past.*
The spokesman for the GPS company is quoted in the above article as stating:
“Stoplights aren’t in our databases, either, but you’re still expected to stop for stoplights.”
I didn’t read the whole manual, but I’m pretty sure it doesn’t say the GPS would warn you of stoplights, a closer analogy to the actual feature that contributed to the accident. This is a time where an apology and a promise of re-design might serve the company better than blaming their users.
*Not a good strategy for preventing accidents!
Other sources for information on trust and reliability of automated systems:
Carmaker Nissan Motor is using a specialized driver’s suit and goggles to simulate the bad balance, stiff joints, weaker eyesight and extra five kilograms (11lbs) that may accompany senior citizenry.
Associate chief designer Etsuhiro Watanabe says the suit’s weight and constriction help in determining functionality and accessibility within cars by putting young designers not only in the minds of the mobility-challenged, but also in their bodies.
Verizon Wireless shows no shame in revealing that its Coupe by UTStarcom ($39.99 with a two-year contract) is aimed at retirees. And when you open this clamshell, you’ll know why. Besides its large, easy-to-read screen, the device has a large numeric keypad.Though the phone has these “senior” features, it still has the mobile utilities we all demand, including a built-in speakerphone, a tip calculator, and T9 predictive text capability for text messaging.
The computers proved too complex for some temporary workers who tried to use them in a test last year in North Carolina. Also, the computers were not initially programmed to transmit the large amounts of data necessary.
There is an episode of the television show Seinfeld (“The Dealership“) where Kramer is test driving a car. During the test drive, Kramer notices the fuel gauge is empty and he wants to know how far he can drive before he really runs out of gas.
While I haven’t gone that far I like to see how fuel efficiently I can possibly drive. My car has a dynamic display of instant fuel economy in miles per gallon (my record is 37.5 MPG in a non-hybrid sedan).
Why do I do this? I don’t know–perhaps an innate competitiveness. But I know others who do this as well. Why not capitalize on this change in behavior by including more energy consumption displays in more products and even in the home. The image on the left is a new home energy monitor which tracks electricity, gas, and water usage.