Comments on: Crowdsourced Usability Testing? http://humanfactorsblog.org/2008/11/25/crowdsourced-usability-testing/ Not blaming the user since 2007! Fri, 11 May 2012 12:27:42 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Richard Pak http://humanfactorsblog.org/2008/11/25/crowdsourced-usability-testing/comment-page-1/#comment-455 Richard Pak Fri, 28 Nov 2008 16:06:04 +0000 http://humanfactorsblog.org/?p=481#comment-455 Thanks for the clarification Thanks for the clarification

]]> By: Raphael Mudge http://humanfactorsblog.org/2008/11/25/crowdsourced-usability-testing/comment-page-1/#comment-450 Raphael Mudge Wed, 26 Nov 2008 03:47:53 +0000 http://humanfactorsblog.org/?p=481#comment-450 Hi Richard, I wrote Feedback Army and would like to thank you for the mention. The Feedback comes from workers on Amazon's Mechanical Turk service. The demographics are roughly more women then men, most people aged 20-30, and half have college degrees. More on that here: http://behind-the-enemy-lines.blogspot.com/2008/03/mechanical-turk-demographics.html As for the "is it more than your website sucks" question, it is. On the homepage I link to feedback received from some of my customers (with permission) so you can see what you're getting ahead of time. The feedbacks are usually 1-3 paragraphs and offers answers to questions posed by my customer with insights of the reviewer. The reviewers come from different backgrounds and I've been blown away by the specific insights offered. One example: A user posted a website for a printable board game. The product is delivered in PDF. A Feedback Army reviewer commented on the PDF not working on MacOS X, what the defects were, and steps the requestor should take to embed the fonts into the PDF. I hope this helps clear up your questions. Thank you again for the mention. -- Raphael Hi Richard, I wrote Feedback Army and would like to thank you for the mention. The Feedback comes from workers on Amazon’s Mechanical Turk service. The demographics are roughly more women then men, most people aged 20-30, and half have college degrees. More on that here: http://behind-the-enemy-lines.blogspot.com/2008/03/mechanical-turk-demographics.html

As for the “is it more than your website sucks” question, it is. On the homepage I link to feedback received from some of my customers (with permission) so you can see what you’re getting ahead of time. The feedbacks are usually 1-3 paragraphs and offers answers to questions posed by my customer with insights of the reviewer.

The reviewers come from different backgrounds and I’ve been blown away by the specific insights offered. One example: A user posted a website for a printable board game. The product is delivered in PDF. A Feedback Army reviewer commented on the PDF not working on MacOS X, what the defects were, and steps the requestor should take to embed the fonts into the PDF.

I hope this helps clear up your questions. Thank you again for the mention. — Raphael

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