March 26, 2009
Paying bills online may be a time saver to some, but it can adversely impact older users. Last week, 73-year-old Arthur Simmons decided to pay his home phone bill online for the very first time. He was supposed to put in $124.14, but he forgot to enter the decimal point. He didn’t notice that the Qwest website added the decimal [...]
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March 24, 2009
The title of this post is a tongue-in-cheek quote from a post about a new internet radio, called Ira, that seems to be designed with older users in mind. The primary design feature seems to be its simplicity. In fact, so simple is the Ira that it apparently needs no instructions. The site is empty of any kind of technical [...]
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