There must be a human factors angle here somewhere in this story. Perhaps the consequences of automation leading to out of the loop syndrome? Click through to the story to hear the 911 call.
KISSIMMEE, Fla. – A woman locked in her car in Kissimmee called 911 on Tuesday.
“It’s getting very hot in here, and I’m not feeling well,” the caller told the dispatcher.
The woman said nothing electrical was working, so her locks wouldn’t open.
Story continues below ↓advertisement | your ad hereThe dispatcher calmly told her to pull the lock up with her hand.
“Um, I’m sorry,” said the woman, who was not identified, after the lock opened.
And, no, officials say, this was not an early April Fool’s Day joke.
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At first, I laughed and wondered if this woman was on meds. Then I realized just how easily this could happen again. When panic sets in, you return to what you know. This can easily happen again to the next person who is so accustomed to “automatic-everything” that they forget about physical controls! (Count me in that group; I’m guilty as charged. )