Automakers: Don’t skimp on the interface!

A very angry but insightful comment about the vehicle electronic interface of the 2011 Buick Regal from an automotive journalist:

Non touchscreen touchscreen: The GM navigation system and the graphics for it are designed with a touchscreen in mind — when entering in a destination, there is a recreation of a keyboard that allows you to punch in your letters and numbers. But, you can’t do that in the Regal.

So, Option 1: Use the clickable iDrive knob that falls more readily at hand. You can click the individual letter icons, but going through them takes FOREVER because you’re scanning one letter at a time across a keyboard icon. Audi and BMW both display the alphabet around a circle, which makes it quicker to program and easier to decipher.

Or, Option 2: Use the dash knob: This allows you to either rotate through the keyboard or move around it up, down and laterally using the multi-directional pad. Better than option 1, but the knob’s placement is less convenient.

Or, Option 3: Forget the knobs altogether and use the voice controls. This works, though it takes a very long time (the playback prompts don’t help) and for some reason, when I tried to use them, it didn’t ask me for an address number. Instead, I only had the option of going to some indiscriminate point on Flamingo Road.

He ends with this scathing comment:

Compared to our Acura TSX Wagon or departed Cadillac CTS, the Regal’s electronics interface seems like someone just didn’t try. When a brand is trying to convince people it deserves to be considered amongst luxury brands, it’s details like these that make a car stand above. The Genesis and Equus seem like (and are) luxury cars because Hyundai went all in.

http://blogs.insideline.com/roadtests/2011/02/2011-buick-regal-nonsensical-electronics-controls.html

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