You all know I love podcasts. One of my favorites, Big Picture Science, held an interview with Nicholas Carr (a journalist) on over-reliance in automation. The entire podcast, What the Hack, also covers computer security. To skip to the HF portion, click here.
- +points for mentioning human factors by name
- +points for clearly having read much of the trust in automation literature
- -points for falling back on the “we automate because we’re lazy” claim, rather than acknowledging that the complexity of many modern systems requires automation for a human to be able to succeed. Do you want to have that flight to NY on the day you want it? Then we have to have automation to help that happen – the task has moved beyond human ability to accomplish it alone.
- -points for the tired argument that things are different now. Google is making us dumber. Essentially the same argument that happens with every introduction of technology, including the printing press. We aren’t any different than the humans that painted caves 17,300 years ago.
For more podcasts on humans and automation, check out this recent Planet Money: The Big Red Button. You’ll never look at an elevator the same way.
*While looking up support for the claim that people have always thought their era was worse than the previous, I found this blog post. Looks like I’m not the first to have this exact thought.