A man took his three iPhones out of the country, and now he’s got a $4800 roaming bill because he didn’t turn them off and they kept checking for email. Well, he didn’t turn them off off.
All posts by Richard Pak
never blame the user…
[heard about it on NPR, Seattle-Post story]
Around 9 p.m., the man was in line at a self-service checkout stand, ready to buy a pry bar and a hacksaw, according to a Seattle police report.
But, as a manager told an officer, the man accidentally hit the button on the computer screen for Spanish.
That was the tipping point for this consumer.
He became “frustrated that the machine was speaking Spanish,” the police report says.
So, instead of asking for help, he let loose a blow with the pry bar and shattered the computer. He ran from the store and made a beeline to some railroad tracks, the report said.
Card sorting in the press
I find a lot of value in the card sorting process (waiting eagerly for the book). Here is a news story about an online card sorting application…