Some amusing and real traffic signals. They all seem to be from Australia.
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Not blaming the user since 2007!
From the category archives:
Some amusing and real traffic signals. They all seem to be from Australia.
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The new law, which generally bars drivers from talking on their phones unless they use a hands-free device, takes effect today, nearly two years after the Legislature passed it. In the weeks leading up to the deadline, customers have been flooding into stores to buy hands-free devices, particularly wireless headsets.
With recent news that it is now illegal in California to use your mobile phone while driving (unless you have a hands-free device), I thought it would be interesting to note that it is not the “holding the phone” that is the problem, it is the cognitive requirements of multi-tasking (driving and talking) that is the problem. Hands-free will not solve this problem. As Strayer, Drews, and Crouch (2006) noted:
When drivers were conversing on either a handheld or hands-free cell phone, their braking reactions were delayed and they were involved in more traffic accidents than when they were not conversing on a cell phone.
Strayer, D. L., Drews, F. A., & Crouch, D. J. (2006). A comparison of the cell phone driver and the drunk driver. Human Factors, 48, 381-391.
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I’ve heard a great deal about trust and automation over the years, but this has to be my favorite new example of over-reliance on a system.
GPS routed bus under bridge, company says
“The driver of the bus carrying the Garfield High School girls softball team that hit a brick and concrete footbridge was using a GPS navigation system that routed the tall bus under the 9-foot bridge, the charter company’s president said Thursday.Steve Abegg, president of Journey Lines in Lynnwood, said the off-the-shelf navigation unit had settings for car, motorcycle, bus or truck. Although the unit was set for a bus, it chose a route through the Washington Park Arboretum that did not provide enough clearance for the nearly 12-foot-high vehicle, Abegg said. The driver told police he did not see the flashing lights or yellow sign posting the bridge height.“We haven’t really had serious problems with anything, but here it’s presented a problem that we didn’t consider,” Abegg said of the GPS unit. “We just thought it would be a safe route because, why else would they have a selection for a bus?”"
Link to original story (with pictures of sheared bus and bridge)
Indeed, why WOULD “they” have a selection for a bus? Here is an excerpt from the manual (Disclosure: I am assuming it’s the same model):
“Calculate Routes for - Lets you take full advantage of the routing information built in the City Navigator maps. Some roads have vehicle-based restrictions. For example, a street or gate may be accessible by emergency vehicles only, or a residential street may not allow commercial trucking traffic. By specifying which vehicle type you are driving, you can avoid being routed through an area that is prohibited for your type of vehicle. Likewise, the ******** III may give you access to roads or turns that wouldn’t be available to normal traffic. The following options are available:
- Car/Motorcycle
- Truck (large semi-tractor/trailer
- Bus
- Emergency (ambulance, fire department, police, etc.)
- Taxi
- Delivery (delivery vehicles)
- Bicycle (avoids routing through interstates and major highways)
- Pedestrian”
If we can assume no automation can be 100% reliable, at what point to people put too much trust in the system? At what point do they ignore the system in favor of more difficult methods, such as a paper map?At what point is a system so misleading that it should not be offered at all? Sanchez (2006) addressed this question and related type and timing of error to amount of trust placed in the automation. Trust declined sharply (for a time) after an error, so we may assume the Seattle driver might have re-checked the route manually had other (less catastrophic) errors occurred in the past.*
The spokesman for the GPS company is quoted in the above article as stating:
“Stoplights aren’t in our databases, either, but you’re still expected to stop for stoplights.”
I didn’t read the whole manual, but I’m pretty sure it doesn’t say the GPS would warn you of stoplights, a closer analogy to the actual feature that contributed to the accident. This is a time where an apology and a promise of re-design might serve the company better than blaming their users.
*Not a good strategy for preventing accidents!
Other sources for information on trust and reliability of automated systems:
Wiegmann, D. A., Rich, A., Zhang, H. (2001). Automated diagnostic aids: the effects of aid reliability on users’ trust and reliance. Theoretical Issues in Ergonomics Science, 2(4), 352-367.
The Cognitive Engineering Laboratory
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Carmaker Nissan Motor is using a specialized driver’s suit and goggles to simulate the bad balance, stiff joints, weaker eyesight and extra five kilograms (11lbs) that may accompany senior citizenry.Associate chief designer Etsuhiro Watanabe says the suit’s weight and constriction help in determining functionality and accessibility within cars by putting young designers not only in the minds of the mobility-challenged, but also in their bodies.
Japan aging suit puts car makers in senior circuit | Technology | Reuters
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There is an episode of the television show Seinfeld (”The Dealership“) where Kramer is test driving a car. During the test drive, Kramer notices the fuel gauge is empty and he wants to know how far he can drive before he really runs out of gas.
While I haven’t gone that far I like to see how fuel efficiently I can possibly drive. My car has a dynamic display of instant fuel economy in miles per gallon (my record is 37.5 MPG in a non-hybrid sedan).
Why do I do this? I don’t know–perhaps an innate competitiveness. But I know others who do this as well. Why not capitalize on this change in behavior by including more energy consumption displays in more products and even in the home. The image on the left is a new home energy monitor which tracks electricity, gas, and water usage.
Here is a new application that displays energy usage on your PC (found via Download Squad).
While research is mixed on whether these devices actually lead to reduced energy consumption, they sure are fun to look at.
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The new Nissan GT-R is a sports car that’s about to be released in the United States. The car has been a popular model in the Playstation game Grand Turismo. Apparently, the car’s striking information displays (the real car, not the game car) were designed by the creators of the Grand Turismo series (Polyphony Digital/Sony Computer Entertainment). Certainly fancy, but usable?



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Satellite navigation devices have been blamed for causing millions of pounds worth of damage to railway crossings and bridges. Network Rail claims 2,000 bridges are hit every year by lorries that have been directed along inappropriate roads for their size.
I guess it would be cost-prohibitive to put this bridge information into the GPS databases…
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