design

Influence of Environment on Behavior

January 4, 2012

Two articles came up that both touched upon the topic of how behavior is shaped and influenced by the environment and how we shape our immediate environment to suit particular behaviors.  The topic of how behavior is constrained by the physical environment is a long discussed topic in psychology and human factors (e.g., affordances, ecological psychology, situated cognition, “cognition in [...]

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Redesigning a Mortgage Statement

December 27, 2011

Enjoy this video by Tristan Cooke and Thomas Nelson at Humans in Design. Some of the blame for our current financial crisis lies in the opacity of legal documents. In this post, a mortgage statement gets a facelift to become easily interpretable and allow the homeowner to predict and well as understand the payment schedule.   The Mortgage Statement Fix from [...]

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Little Printer Concept

November 29, 2011

In the “why didn’t I think of this!” department, we have the Little Printer Concept by Berg.  It basically seems like a cash register thermal printer (in much nicer packaging) that sits in your home and prints messages, puzzles, etc.   I could see this being very useful for older consumers who are resistant to technology.  Imagine printing medication instructions [...]

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Beyond Touch: the future of interaction

November 9, 2011
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Follow the link to read “A Brief Rant on the Future of Interaction Design” by Bret Victor. The briefest of summaries would be that we over-use simple touch in our visions of the future, when we could be including many other cues, such as weight and balance. From the post: If you’re with me so far, maybe I can nudge [...]

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Speedometer Design

November 2, 2011

This page contains an interesting inventory of past speedometer designs from Chevrolet.  Quite a variety!  Is usability getting better or worse? I like it when the design works such that the prevailing speed limit (e.g., 60 MPH) lets the needle be oriented in a cardinal direction (pointed up or left) like the one below: (via Kottke)

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Coming to APA 2011: A Conversation Hour on Use of Electronic Health Records in Clinical Practice

August 2, 2011
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Drs. Kelly Caine (of guest post fame)  and Dennis Morrison will be presenting on human factors considerations for the design and use of electronic health records.  Audience participation is welcome as they discuss this important topic. See abstract below. In this conversation hour we will discuss the use of electronic health records in clinical practice. Specifically, we will focus on [...]

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Treemapping Your Way to Healthier Food Choices

August 2, 2011
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Renee Walker, MFA in Design, came up with an innovative use of treemaps to provide nutrition information – winning the Rethink the Food Label contest. Can you imagine the horror of food companies once they realize how much of their treemap has to say SUGAR? This visualization is certainly easier than the rule of thumb I was taught: “If sugar is [...]

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“The Capacitive Button Cult Must Be Stopped”

July 5, 2011

I completely agree: A capacitive button has no place on a phone, and the people who are pushing it into the marketplace are over-fetishizing visual design to the detriment of the overall experience. Which is a bit of a pet peeve of mine. Nokia seems to think otherwise. Design Dare via Daring Fireball

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Mobile Phone Design Constraints

June 14, 2011
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Website Usability Success Story – Bethel University

April 18, 2011
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The Chronicle of Higher Education has posted a great “interactive graphic” about Bethel’s re-design of their admissions page. It includes their metrics of success, an important but often difficult to quantify validation of usability. Special problems they faced: A large number of specialized programs with different application methods Including financial aid information appropriately and early in the process Managing multiple [...]

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When poor usability costs you your job?

March 30, 2011

You may have heard that an employee who managed “social media” for Chrysler accidentally posted on Chrysler’s twitter account about *ahem* poor driving in Chrysler’s home city of Detroit. Click here for the original story. The guy who sent the tweet blames the program he used for multiple twitter accounts. The article calls it a “glitch,” which would not necessarily [...]

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I see a very smudgey future…

March 15, 2011

As the YouTube commenter in the video noted: BUY STOCK IN WINDEX NOW!!! These concept videos are meant to show how technologies that do not yet exist could be used. Just like concept cars, they show what is possible now but hint at the not-to-distant-future (at least for the company who made the videos). Here are some more: Knowledge Navigator [...]

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Cataloging the Rights Along with the Wrongs: Angry Birds

March 10, 2011
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Charles Mauro provides a detailed analysis of reverse engineering an engaging interface: the Angry Birds game. For those who haven’t heard of it, Angry Birds is a wildly successful iPhone and iPad game. The post covers: the usefulness of examining existing artifacts that through their success must contain desirable attributes scaffolding training increasing challenge through cognitive manipulations adding “mystery”  through [...]

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Scroll direction, touch screens, trackpads

March 2, 2011
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When we interact with a touch screen, we expect a certain “directness”; that is, if I grab something and push up, I expect that thing to move up.  Like dragging a web page up or down.  However, did you ever notice that on a track pad (like on a laptop), the direction is reversed? Trackpad:  fingers move DOWN, position indicator goes [...]

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Automakers: Don’t skimp on the interface!

February 27, 2011
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A very angry but insightful comment about the vehicle electronic interface of the 2011 Buick Regal from an automotive journalist: Non touchscreen touchscreen: The GM navigation system and the graphics for it are designed with a touchscreen in mind — when entering in a destination, there is a recreation of a keyboard that allows you to punch in your letters and [...]

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Unintended Consequences of Design: Keyless Ignition Revisited

February 21, 2011
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Peter Hancock, writing in the January issue of The Ergonomist, writes about the hidden dangers imposed by rapidly advancing automotive technology (noise, vibration suppression, keyless ignition).  Noise, vibration, sound, and the mechanical key provides useful information that the car is still on.  Removing these cues could result in mode errors: In previous generations of vehicles, leaving the car ‘on’ as you [...]

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