technology

Who’s responsible when the robot (or automation) is wrong?

April 23, 2012
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Interesting research (PDF link) on how people behave when robots are wrong. In a recent paper, researchers created a situation where a robot mis-directed a human in a game. In follow-up interviews, one of the striking findings that caught my eye was: When asked whether Robovie was a living being, a technology, or something in-between, participants were about evenly split [...]

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Distracted Learning

April 4, 2012

In addition to distracted driving, and walking, now there is increasing awareness of distracted learning.  This has long been a problem in academic circles but it’s finally getting some news coverage. Some professors in Ottawa want the right to ban laptops in class: The University of Ottawa is considering a proposal which would give its professors the power to ban [...]

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Revisiting an academic’s use of the iPad

March 9, 2012
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With the introduction of “the new iPad” (i.e., iPad 3) I thought it would be a good time to update one of the most popular posts on this blog. That post was about incorporating an iPad into my daily work and play routine. It was written when the iPad was first introduced in 2010 and was mostly an exploration of [...]

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Usability Follies in the News

March 7, 2012
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It’s election season which means more opportunities to point, laugh, and cry at the state of voting usability.  The first is sent in by Kim W.  As part of an NPR story, the reporter dug up a sample ballot. Pretty overwhelming and confusing (“vote for not more than one”??); makes me long for electronic voting. Next, Ford is sending out [...]

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Paper isn’t so bad…

December 15, 2011

One thing that annoys me is the silly argument that paper is bad or paper kills. Such hollow arguments are used to encourage technology adoption in airplane cockpits, the class room, and hospitals. Usually they are associated with silly statistics about how much paper is saved or how much less weight is carried, or how much easier it will be [...]

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Little Printer Concept

November 29, 2011

In the “why didn’t I think of this!” department, we have the Little Printer Concept by Berg.  It basically seems like a cash register thermal printer (in much nicer packaging) that sits in your home and prints messages, puzzles, etc.   I could see this being very useful for older consumers who are resistant to technology.  Imagine printing medication instructions [...]

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Update on the BMW iDrive

September 8, 2011
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Nice writeup by BimmerFile on the iDrive, a single-button input device for the non-driving functions of the BMW. I’ve excerpted my favorite portions below — specifically their connection of iDrive design to the proximity-compatibility principle and the principles of importance and frequency of use.  BimmerFile was recently invited to Munich and into the very secret BMW labs that birthed the [...]

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Coming to APA 2011: A Conversation Hour on Use of Electronic Health Records in Clinical Practice

August 2, 2011
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Drs. Kelly Caine (of guest post fame)  and Dennis Morrison will be presenting on human factors considerations for the design and use of electronic health records.  Audience participation is welcome as they discuss this important topic. See abstract below. In this conversation hour we will discuss the use of electronic health records in clinical practice. Specifically, we will focus on [...]

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Humans and Automation on the Colbert Report

August 1, 2011

Look! A human factors colleague on the Colbert Report! Does this mean we’re cool? Dr. Missy Cummings, Associate Professor at MIT Director of the Humans and Automation Lab The Colbert Report Get More: Colbert Report Full Episodes,Political Humor & Satire Blog,Video Archive

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Are we too trusting of GPS automation?

July 26, 2011
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A GPS certainly makes life easier — and although I think many of us might consider what would happen if we were without it or it was unable to identify where we were, it is less often we consider how it may lead us astray. One of our early postings on the Human Factors Blog was about a bus driver [...]

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Mobile Phone Design Constraints

June 14, 2011
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Harnessing your digital breadcrumbs

May 31, 2011
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This story in the Wall Street Journal discusses the wide-ranging research implications of collecting millions of data points from cell phone users. Most people carry smartphones. In addition to holding your contacts, your emails, and text messages, even the cheapest of todays smartphones are equipped with advanced sensor technology like accelerometers, GPS, magnetometers, etc.  It knows where you are even [...]

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For projectors, new technology means new training (and new errors!)

May 23, 2011
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Mode errors! Coming soon to a theater near you? Have you ever forgotten to set your camera back to Auto from Portrait? How about not understanding what those modes mean? Apparently a similar phenomenon occurs in the professional world of movie theaters. There is a special lens filter used for 3-D movies and when it is not removed for normal [...]

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Radiation: The Difficulty of Monitoring the Invisible – Post 2 of 2

April 27, 2011
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This post continues the list of articles on HF-related errors in radiation delivering healthcare devices. As Technology Surges, Radiation Safeguards Lag But the technology introduces its own risks: it has created new avenues for error in software and operation, and those mistakes can be more difficult to detect. As a result, a single error that becomes embedded in a treatment plan can [...]

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Radiation: The Difficulty of Monitoring the Invisible – Post 1 of 2

April 22, 2011
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Lately, I have noticed a plethora of stories on human factors mistakes with medical equipment that delivers radiation. I have collected them here for those who are interested in this problem. At times a computer bug was at fault, but often radiation overdoses came from: inadequate training (and perhaps a poor display, but those are not available for me to examine) non-transferrable mental [...]

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Driven to Distraction

April 19, 2011
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This editorial from MSN Autos nicely summarizes a topic we’ve covered many times:  in-car technology interfering with driving.  The central problem appears to be that in-car interfaces are designed in isolation–devoid of the context in which they will actually be used (while driving).  So the designs demand a high amount of attention and concentration. Expert on human-automation interaction Dr. John D. [...]

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