usability

ATM Accessibility (not)

January 3, 2012

I’m catching up on some older topics I never blogged about. This is one of my favorites. The Consumerist posted a video of a blind user interacting with an ATM. As they said, “Overall, it seems like whoever designed the ATM didn’t ask a blind person to try it out first.” Quotes from the video: (Re: finding the headphone jack) [...]

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Virtual Assistants (automation) and Etiquette

December 6, 2011

This NYT article discusses the “new” scourge of rude people interacting with their phones in public via voice thanks in large part to Siri, Apple’s new virtual assistant. This article reminded me of something slightly different about human interaction with virtual assistants or automation. In a 2004 paper, researchers Parasuraman and Miller wondered if automation that possessed human-like qualities would [...]

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Little Printer Concept

November 29, 2011

In the “why didn’t I think of this!” department, we have the Little Printer Concept by Berg.  It basically seems like a cash register thermal printer (in much nicer packaging) that sits in your home and prints messages, puzzles, etc.   I could see this being very useful for older consumers who are resistant to technology.  Imagine printing medication instructions [...]

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Beyond Touch: the future of interaction

November 9, 2011
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Follow the link to read “A Brief Rant on the Future of Interaction Design” by Bret Victor. The briefest of summaries would be that we over-use simple touch in our visions of the future, when we could be including many other cues, such as weight and balance. From the post: If you’re with me so far, maybe I can nudge [...]

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Speedometer Design

November 2, 2011

This page contains an interesting inventory of past speedometer designs from Chevrolet.  Quite a variety!  Is usability getting better or worse? I like it when the design works such that the prevailing speed limit (e.g., 60 MPH) lets the needle be oriented in a cardinal direction (pointed up or left) like the one below: (via Kottke)

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NYT: So Many Gadgets, So Many Aches

September 11, 2011

A nice but short article in the New York Times about the ergonomic challenges with new electronic devices.  I’m pleasantly surprised that the article mentioned both physical and cognitive issues.  When most people hear or think of “ergonomics” they think of physical issues only. Most of the content will not be new to HFB readers but it’s nice that the [...]

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Don Norman Chimes in on Scrolling Direction

September 5, 2011

Touch Usability points to a nice Don Norman post about new gesture scrolling differences primarily instigated by Apple.  As a side note, i’ve fully converted to the “content moves” model (at home, work, laptop) and did not find the transition unusual at all.  As Norman notes, it just required a subtle mental shift in my model: Both models are correct in [...]

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Coming to APA 2011: A Conversation Hour on Use of Electronic Health Records in Clinical Practice

August 2, 2011
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Drs. Kelly Caine (of guest post fame)  and Dennis Morrison will be presenting on human factors considerations for the design and use of electronic health records.  Audience participation is welcome as they discuss this important topic. See abstract below. In this conversation hour we will discuss the use of electronic health records in clinical practice. Specifically, we will focus on [...]

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Humans and Automation on the Colbert Report

August 1, 2011

Look! A human factors colleague on the Colbert Report! Does this mean we’re cool? Dr. Missy Cummings, Associate Professor at MIT Director of the Humans and Automation Lab The Colbert Report Get More: Colbert Report Full Episodes,Political Humor & Satire Blog,Video Archive

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Resources: Human Factors Design Considerations in Home Health Technology

July 19, 2011

The National Academies of Science and Agency for Healthcare Research and Quality have just released two publications. The first, Health Care Comes Home, is a 200 page report: Health Care Comes Home reviews the state of current knowledge and practice about many aspects of health care in residential settings and explores the short- and long-term effects of emerging trends and technologies. [...]

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“The Capacitive Button Cult Must Be Stopped”

July 5, 2011

I completely agree: A capacitive button has no place on a phone, and the people who are pushing it into the marketplace are over-fetishizing visual design to the detriment of the overall experience. Which is a bit of a pet peeve of mine. Nokia seems to think otherwise. Design Dare via Daring Fireball

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Mobile Phone Design Constraints

June 14, 2011
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For projectors, new technology means new training (and new errors!)

May 23, 2011
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Mode errors! Coming soon to a theater near you? Have you ever forgotten to set your camera back to Auto from Portrait? How about not understanding what those modes mean? Apparently a similar phenomenon occurs in the professional world of movie theaters. There is a special lens filter used for 3-D movies and when it is not removed for normal [...]

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Bill Buxton Likes Input Devices

May 13, 2011
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And now you can browse his collection with him — all 28 minutes and 48 seconds worth! Channel 9 has the whole story and you can browse the collection one by one on the Microsoft Research site for Buxton. (Buxton obviously has his own site as well.) Photo credit andreakirkby @ Flickr

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Miller Column Inception (or the geekiest movie you’ll see today)

May 11, 2011

Miller Columns are the browsing/visualization technique used in the Mac OSX Finder. It was inherited from the NeXT operating system (one of my favorites). I personally prefer this to the tree view that’s common in Windows Explorer. The embedded video below summarizes the essential action of the movie Inception (spoiler alert!): INCEPTION_FOLDER from chris baker on Vimeo. (via Kottke)

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Radiation: The Difficulty of Monitoring the Invisible – Post 2 of 2

April 27, 2011
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This post continues the list of articles on HF-related errors in radiation delivering healthcare devices. As Technology Surges, Radiation Safeguards Lag But the technology introduces its own risks: it has created new avenues for error in software and operation, and those mistakes can be more difficult to detect. As a result, a single error that becomes embedded in a treatment plan can [...]

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